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Understanding Pivotal Employees

Monday, June 2, 2008
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An emerging focus and emphasis is now being placed by organizations on "pivotal employees" -- those workers that vary across business units but are necessary to create value and business success.

Ways to determine a company's pivotal employees -- such as a research scientist or a restaurant chef -- are the subject of a white paper by PricewaterhouseCoopers' Saratoga Institute.

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The analysis also offers some insight into discerning potential barriers to productivity and engagement.

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