This article accompanies Change Agent.
Category: Organizations with fewer than 7,500 employees
Title: Managing Director and Chief Human Capital Officer
Company: LPL Financial, Boston
Key HR Challenges: To transform the management team and HR function to better position the company for global growth and as an employer of choice.
Key HR Accomplishments: Helped categorize, evaluate and reorganize the company's leadership talent; launched town-hall gatherings, small group meetings with middle managers and employee social events; redesigned compensation programs; offered an employee-stock-purchase plan and improved the employee retirement plan; developed an HR Solutions Center; created a new workspace for San Diego employees; almost tripled employee engagement scores; and introduced career-development opportunities and an online university.