HR Tech Trends

Cloud, social, mobile and analytics among this year's top HR trends.

Monday, April 2, 2012
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This article accompanies Tech's Top 10.

Converging transformative technologies -- cloud, social, mobile and analytics -- are driving many companies to advance their human resource (HR) capabilities and enhance performance in 2012, according to "Leap Ahead," Deloitte's second annual Human Capital Trends report. 

"As some businesses are beginning to see the light at the end of the economic tunnel, there is a sense of urgency for HR organizations to act now to help improve performance and drive growth," said Barbara Adachi, national managing director of Deloitte's human capital practice and co-author of the report.

"The confluence of transformative technologies requires HR organizations to step up and help build the capabilities needed to effectively harness their power. Our report outlines the opportunity for HR to make bold moves, while considering enterprise risk."

Examining the broad impact of the eight human capital trends that will reshape both HR in the business --

and the business of HR -- over the next 18 to 24 months, the findings in "Leap Ahead" include:

* #social #mobile @ work: Social media and mobile devices are raising the bar on HR service delivery. For most HR organizations, developing and implementing a strategy for mobile devices and social media is no longer a luxury. It is a necessity.

* Clouds in the forecast: Cloud services are changing the way businesses operate and HR has a key role in helping organizations adapt. By taking a lead role on cloud, HR is easing the transition and helping organizations acquire and develop the cloud-savvy talent needed to capitalize on the full potential of cloud services.

* Seeing around corners: Many leading companies are using workforce reporting and analytics to make better-informed decisions about their human capital. By capitalizing on the latest analytical tools and techniques, they are improving acquisition, retention and rewards; reducing labor costs; improving productivity and employee effectiveness; and managing risk more effectively. 

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"By focusing on the trends that matter most to their enterprise, HR organizations will be doing exactly what their business leaders expect -- creating more value," concluded Dan Helfrich, principal at Deloitte Consulting, chief strategy and marketing officer for the human capital practice and co-author of the report.

Online are excerpts from Deloitte's study that discuss the way advanced tools are turning workforce data into powerful insights that help businesses navigate uncertainty and the way social media and mobile devices are raising the bar on HR service delivery.

Read excerpts of the report.

The full report is available on Deloitte's website.

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