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Best HR Ideas for 2012: Giving Time Back to HR

This idea by Intel Corp. in Santa Clara, Calif., is one of the Best HR Ideas for 2012. See the rest of them here.

Thursday, March 1, 2012
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The human resource function is as maxed out as any within a typical organization these days, which makes this next idea as timely as it appears to be effective for the HR division at Intel Corp.

The foundation of the idea sprang from the establishment of a continuous-improvement culture at Intel, says Gary Emerick, business transformation services manager. More specifically for HR, he says, was the objective of systematically empowering HR employees to make improvements in their jobs as well as tackle larger problems in the area.

Launched in February 2011, this waste-elimination process -- dubbed Bureaucracy Busting -- included a goal of 200 teams and 1,000 improvements by year's end. To accomplish this feat, the team also developed an end-to-end communication process, training, web sites and a reward system to facilitate the challenge, as well as trained and mentored many of the teams. Each team worked with a business analyst on both the best improvements and worst time-wasters identified in their specific HR functions.

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"We created some short courses to teach HR employees how to identify and eliminate non-value-added activities in their work," Emerick says. His team also brought in some trained facilitators to work with each group "to lead the larger initiatives and develop roadmaps for 'giving back time.' "

Through the use of incentives such as monthly rewards, cash prizes and extra vacation time, 1,300 participants on 208 HR teams made 1,929 improvements, thereby saving $1.57 million in work hours.

In addition, HR also saw a 10-percent increase in survey results for "bureaucracy reduction in HR" in its annual overall organizational health survey.

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