This article accompanies Engaged from the Get-Go.
Gerry Crispin and Mark Mehler of recruiting consultancy CareerXroads -- and "friends" -- have written a lengthy "monograph" on The Candidate Experience: What They Say It Is; What It Really Is; and What It Can Be.
The document, which is periodically updated on the CareerXroads site, is the authors' attempt to provide "a single, comprehensive treatment of the candidate experience."
The Index includes:
1. A History of the Candidate Experience: A Magical Mystery Tour.
2. Toward a Working Definition of the Candidate Experience: The Moment They Know It.
3. A Business Rationale for the Candidate Experience: Why Oh Why Should We Care!
4. Corporate Case Studies: Who is Making a Difference and Reaping the Rewards.
5. Metrics and Tools.
Read the most recent version of the article here.