This is in response to Analyze This.
Michael O'Brien's November 2010 article entitled "Analyze This" does an exceptional job highlighting employee survey programs, including how valuable survey data can be for an organization striving to become an elite employer.
When organizations ignore survey results, they fail to build engagement levels and retain top talent. Why administer an employee-engagement survey without turning the data into action? According to HR Solutions' International Normative Database, only 33 percent of employees believe positive change results from an employee survey.
To have a successful survey, organizations need to implement meaningful action planning at every level of the organization and openly communicate to employees what is being done with the results. Post-survey feedback creates a window of opportunity for organizations to correct unfavorable perceptions employees have about their company.
When organizations incorporate post-survey communications and actions plans to increase Employee Engagement, a commitment to continuous improvement is communicated to the staff and employees are reminded that they have a voice within the organization.
In short, the process of building an Engaged workforce begins and ends with managers and employees working together.
Kevin A. Sheridan
HR Solutions, Inc.