This article accompanies 'You've Got Maelstrom'

A report by the U.S. Government Accountability Office studies the Postal Service's business operations and suggests revising retiree health-benefit funding, and revamping binding arbitration, among other key findings and suggestions.

The 80-page report summarizes some strategies and options for action by the USPS, its unions and Congress, reviewing, among other things, workforce size, wages, benefits and workforce mix, and work rules.