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A Telework Guide

The U.S. Office of Personnel Management has created a comprehensive guide to starting up and managing effective telework programs.

Tuesday, May 16, 2006
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The U.S. Office of Personnel Management has created a comprehensive guide to starting up and managing effective telework programs.

OPM's "Telework: A Management Priority - A Guide for Managers, Supervisors, and Telework Coordinators" is a comprehensive guide to setting up telework programs.

Here is an excerpt:

The Business Case for Telework

Telework has a long history as a proven program providing benefits for both employer and employee. Research shows that telework improves the quality of work/life and job performance, i.e., reduces office overcrowding and provides a distraction-free environment for reading, thinking, and writing. Studies have also found an improvement in retention, leave usage, and productivity. ITAC conducted a study and found that telework reduced turnover by an average of 20 percent, boosted productivity by up to 22 percent, and trimmed absenteeism by 60 percent. Additionally, it allowed companies to adhere more closely to the Clean Air Act, the Family and Medical Leave Act, and the Americans with Disabilities Act. Other studies produced similar findings.

An October 1999 study by Telework America showed that employees who telework can save their agencies up to $10,000 per year in reduced absenteeism and retention costs. A study by the American Management Association found that the absenteeism costs were reduced by 63 percent, an average of $2,000 saved for every employee. The State of Arizona evaluated their telework program and found senior managers identified increased efficiency, greater productivity, and enhanced employee morale as the biggest program benefits. Many Federal agencies with long-standing telework programs have found a decrease in the need for office space. These factors all impact the cost of doing business. AT&T estimates its telework program saves them $25 million annually in real estate expenses. For employees, cost savings from reduced commuting as well as improved morale and work productivity were identified as benefits.

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Additional information on teleworking is also available on the OPM site.

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