This article accompanies Ford's Turn.
An organization's informal culture can either work for the business or against it. HR executives, however, have the opportunity to harness the energy of that informal organization -- or risk having it slow down or impede the business' recovery.
In this white paper from Booz & Co., Fast Track to Recovery Leading Outside the Lines Can Turn Survivors into Winners, authors Jon Katzenbach and Zia Khan explore some of the ways HR leaders can leverage the informal culture to help employees recover their pride and motivation, and accelerate formal recovery initiatives.
Katzenbach and Khan are the authors of the new book Leading Outside the Lines: How to Mobilize the (in)Formal Organization, Energize Your Team, and Get Better Results (Jossey-Bass 2010).