This is part of the Case Studies in Technology advertising supplement.
BAE Systems is the third-largest global defense company in the world with customers in more than 100 countries, and growing. With operations across five continents and more than 100,000 highly skilled employees to fuel its industry innovations, BAE Systems needed to focus on the talent acquisition and management demands facing them.
One of the first business units to address such efforts was BAE Systems Inc. This unit consists of three operating groups that: provide support and service solutions for current and future defense, intelligence and civilian systems; design, develop and manufacture a wide range of electronic systems and subsystems for both military and commercial applications; produce specialized security and protection products for law enforcement and first responders; and design, develop, produce and provide service support of armored combat vehicles, artillery systems and intelligent munitions.
Like many companies, BAE Systems Inc.'s HR team had identified the ability to recruit their "first choice" talent to be a core competitive advantage. An internal evaluation found that the candidate and recruiter experience was disjointed, with multiple technology solutions supporting recruiting, and that core processes could be far more efficient. They had reached a breaking point; recruiters, candidates and hiring managers alike required a new approach to capitalize on the "A" talent they knew they had buried in their existing systems. Add that to the need to plan for future acquisition-based and organic growth, and it was paramount that BAE Systems Inc. take a holistic approach to the entire talent lifecycle in their decision-making process.
"We knew that our current systems and processes would not scale or provide the best candidate experience we needed," says Laura Sigman-Michnya, project manager, recruiting systems and process at the company. "We hire some of the brightest minds on the planet, especially in engineering, IT and intelligence. Our recruiting technology infrastructure needed to reflect our own employment brand, with a well-defined, well-executed candidate experience that would scale for our future needs."
BAE Systems Inc. went through an extensive evaluation process to identify the right talent-management platform that would work for them. They quickly realized that their needs didn't fall into a standard software implementation. BAE Systems Inc. would need a partner that had significant strength, flexibility and recruiting depth to navigate this project together.
"Many of the vendors we talked with had solid solutions and the core functionality, but it was the highly configurable nature of Hodes iQ, their passion for the user experience and the consultative approach they took to my business that made them the right partner for BAE Systems Inc.," says Michnya.
Hodes iQ has been able to fulfill the BAE Systems Inc. employment-brand promise by providing a first-rate applicant experience that combines clear and usable candidate workflows that also conform to the exacting regulations in its field. Hodes iQ has also created an Internal Mobility portal that allows BAE Systems Inc. employees visibility for a clear search and application method into new career paths throughout the organization. An Employee Referral module is also now in place and producing some of the lowest cost-per-hire numbers from any of its other recruiting initiatives. The HR population now shares many critical processes, and integration points to the HRIS and other supporting systems are part of the mainstream process.
Almost immediately, the results of the new solution and process were apparent to the recruiting team. Application volume increased by more than 50 percent, and recruiters were able to review resumes faster, identify top prospects more efficiently and saw many KPI measurements improve.
Hodes iQ continues to onboard new business units, often in just weeks, with three integrations from acquisitions in the last six months alone. The system continues to be used to create not just more efficient recruiting but more effective recruiting, bringing hiring managers and recruiters together to make better informed decisions faster, and capturing the key talent management required to sustain a talent-based competitive edge.
Organization: BAE Systems Inc.
Headquarters: Rockville, Md.
Primary Business: BAE Systems Inc. is the U.S. subsidiary of BAE Systems plc, an international company engaged in the development, delivery and support of advanced defense and aerospace systems in the air, on land, at sea and in space.
HR Challenge: Hodes iQ enabled the transformation of a growing recruiting environment by integrating with multiple HR legacy systems to unify them into a highly powerful, configurable talent acquisition and management system.