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Poor Interviewers, Poor Results



By Carol Patton

Candidates turn down job offers for all sorts of reasons: low salary, bad hours or lack of promotional opportunities. But here's another one to add to that list: a poor interview > experience.

In September, myjobtips.com sponsored an online survey of 305 adults between the ages of 20 and 30 who'd had a job < interview > within the past two years. Ninety percent responded "that their overall image of the organization changed as a result of a recent < interview > experience."

Consider these other results:

* Fifty-four percent of those with a good < interview > experience stated that their impression of the company, its products or services improved, while 22 percent of those who rated their < interview > as less than good stated their impression worsened.

* One in five said the interviewer did not read the resume before the < interview >.

* Twelve percent stated the interviewer was distracted because he or she answered the phone or left the room.

* Nearly one in 10 reported being asked inappropriate questions or hearing inappropriate comments about his or her appearance, ethnicity or marital status.

But there is some good news. Four out of five said interviewers were professional and appropriate in questions and behavior. Likewise, 67 percent said interviewers asked excellent questions and probed to learn more about their skills.

"Bad interviewers can turn off not just the person they < interview >, but everyone they know," says Bill Beairsto, chief executive of the company that helps job seekers self-manage their online search. "Our survey shows that more than 70 percent of job seekers would recommend a company to their friends as a result of the < interview experience."


March 2, 2007

Copyright 2007© LRP Publications