This article accompanies A Healthy Transformation.
Category: Organizations with 7,500 or more employees
Title: Senior Vice President and Chief Human Resources Officer
Company: Walgreen Co., Deerfield, Ill.
Key HR Challenges: Faced a massive corporate and cultural shift -- under the direction of CEO Gregory D. Wasson -- from growing stores to growing customer and patient experience. This necessitated a shift in measuring and rewarding performance, and developing and motivating employees.
Key HR Accomplishments: Established Walgreens University to train all employees in new competencies needed to enhance customer experience and carry out the organization's new strategic direction. Helped launch the company's Leadership Academy so company executives could further develop business acumen and skills, and established the Office of Diversity and Inclusion to drive a culture of collective accountability for diversity and engagement.