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Talent Management

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Study: CSR Encourages Better Customer Service
Experts say an organization's corporate social responsibility program is just one of many factors that can influence how an employee performs on the job, but it can be an invaluable one.
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Cracking Down on Social-Media Misconduct
A new survey finds the number of companies disciplining employees for improper social-media use doubling in the last two years. Experts say now would be a good time to revisit and perhaps revamp social media policies to address the growing concern of inappropriate posts and shares on the job.
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The Power (And Peril) of Predictive Analytics
Although the use of predictive analytics has great potential for the hiring process, legal experts warn that HR has to carefully monitor it.
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The 'New Normal' and Employee Engagement
While the federal pay freeze, sequestration and last year's shutdown have certainly taken their toll on federal employees' morale and engagement, there is still cause for optimism.
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Connecting Cubed and HR
One of the nation's hottest-selling business nonfiction authors doesn't claim to have much in the way of HR expertise, but he does believe HR can play a key role in reversing some of the workforce-unfriendly trends he explores in his new book titled Cubed.
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Thousands of Reasons to Leave
Amazon CEO Jeff Bezos made recent headlines by offering certain groups of employees up to $5,000 to resign, in part to help weed out disengaged workers. Will we see more companies following the "pay to quit" path?
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CEO Perception vs. Reality
When it comes to implementing strategy, senior leaders may need HR's help to take off their 'rose-colored' glasses.
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Wanted: Job Descriptions That Work
Experts say many job descriptions are out of date, don't really reflect the role, and in some cases even dissuade top talent from applying. Is it time to give your employment ads an overhaul?
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A More Mindful Workforce
Today's executives operate in an atmosphere of distraction more intense than ever. HR can help keep these workers focused, but in order to see solutions, they need to first analyze the problems.
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Find Your Own Successor
A recent Wall Street Journal article spotlighted a few companies paying CEOs extra to aid in the search for their eventual replacement. Experts are divided on whether the practice will become more common, but suggest that HR be closely involved in the process at companies that incentivize CEOs in this way.
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The Flexibility Bias
A new study shows workplace bias against those who use flexible-work arrangements -- often for child-care needs -- may increase employee dissatisfaction even among those who don't have children. But can HR help to eradicate such bias within an organization?
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Fostering a Culture of Compassion
Recent research finds that a culture of companionate love in the workplace reduces employees' withdrawal from work, among other positive outcomes.
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Critiquing Critical-Talent Practices
A new survey finds less than half of companies notifying "critical" employees of their status as such. Regardless of whether high performers are informed of their status, experts say HR must step up its efforts in defining, identifying and nurturing the organization's critical talent.
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To (Outside) Hire or Re-Hire
That is the question some employers are asking as the economy continues to improve and companies consider adding back to payroll. Both approaches have their advantages.
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Get Well First
Research shows that ill employees who work their normal routines instead of taking care of their health may have a long-term negative impact on workforce productivity.
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Games Job Seekers Play
In the United States and Israel, unemployed job seekers have to navigate two very different -- and flawed -- systems in their pursuit of work, according to researcher Ofer Sharone.
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Managing Millennials
While it is misguided to expect a single millennial to speak for an entire generation, we thought it would be interesting to have a millennial address both some of the findings of a recent workplace survey and prevalent presumptions about the youngest working generation.
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What's the Holdup with Hiring?
A recent Glassdoor poll finds the average interview process took close to 23 days in 2013, compared to approximately 12 days in 2009. While thoroughly vetting candidates is a must, experts say the risk of frustrating candidates and damaging the corporate brand increases greatly when the company drags its feet in filling positions -- or even if applicants perceive as much.
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Talent Management Column

At least a couple of factors may be behind the emergence of unpredictable work schedules, a trend that's understandably taking a toll on today's sizable part-time workforce.
Project Mismanagement Jul 14, 2014
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